Got a paint question? Universal Paints has made getting expert advice easier than ever with Ask Katie, our brand-new AI Assistant! Whether you’re a DIY enthusiast tackling your first home project or a seasoned pro looking for tips, Katie is here to help — anytime, anywhere.
Your Personal Paint Pro, Anytime You Need It
Choosing the right paint, prepping your walls correctly, or deciding on the perfect finish can feel overwhelming. That’s where Ask Katie comes in. Think of it as having a knowledgeable paint specialist right by your side — ready to offer guidance 24/7. Katie can help you:
- Pick the ideal colour for any room or surface
- Understand the best way to prepare walls, doors, ceilings, and more
- Decide on finishes and coatings that will last
- Provide quick answers and step-by-step instructions for every project
No more guessing, no more endless searches online — Katie gives you reliable, expert advice at your fingertips.
How to Start Chatting with Katie
Getting started is quick and easy:
- Look for the red “ASK KATIE” tag on the right-hand side of the homepage
- Click it, and a chat tab will open where you can type in any prep or paint question
Whether you’re wondering “How do I prep a wall for a smooth finish?” or “Which colour will brighten my living room?” Katie has you covered.
Why You’ll Love Using Ask Katie
- Fast, practical answers — no waiting in line or searching through endless guides
- Step-by-step guidance — clear instructions for every stage of your project
- Expert tips — insider advice that makes your painting jobs easier and more professional
A quick note: While Katie is a fantastic resource, we recommend verifying any critical information or product recommendations with your nearest Universal Paints store before making purchases.
Make Your Next Project a Breeze
With Ask Katie, planning and completing your paint projects has never been simpler. Whether it’s a small touch-up or a full home makeover, Katie is ready to guide you through every decision.
Try it today and see how effortless painting can be!
